Last updated: 11/26/2024

1. Introduction

Postall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management application (the "App") available on the Apple App Store.

2. Information We Collect

2.1 Information You Provide

Account information
Social media account credentials and access tokens
Content you create, upload, or post through our App
Communication preferences and settings
Customer support communications
Payment information (processed through Apple Pay)

2.2 Automatically Collected Information

Device information (model, OS version, unique device identifiers)
Log data (IP address, browser type, pages visited)
Usage statistics and interaction data
Performance and error data
Location information (if permitted)

3. Social Media Platform Integration

Our App integrates with multiple social media platforms. When you connect these accounts:

We access only the permissions explicitly granted by you
We store authentication tokens securely
We process posts and content according to each platform's APIs
We maintain separate data storage for each platform's content
We respect each platform's privacy settings and restrictions

4. How We Use Your Information

To provide and maintain our App services
To process and schedule your social media posts
To analyze usage patterns and improve our App
To communicate with you about your account
To provide customer support
To detect and prevent fraud or abuse
To comply with legal obligations

5. Data Sharing and Disclosure

5.1 Third-Party Services

Social media platforms (as authorized by you)
Apple App Store (for payments and analytics)
Cloud service providers (for data storage)
Analytics providers (in anonymized form)
Customer support services

5.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6. Data Security

End-to-end encryption for data transmission
Secure storage of authentication tokens
Regular security audits and updates
Employee access controls and training
Incident response procedures

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request data deletion at any time. Note that some information may be retained for legal compliance.

8. Your Privacy Rights

8.1 GDPR Rights (EU Users)

Right to access your data
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

8.2 CCPA Rights (California Residents)

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of personal information sales
Right to non-discrimination

9. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and other legal mechanisms.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: postallapp@gmail.com